Covid-19: Current information about winter season 20/21
All information and measures all about COVID-19 for the coming season at a glance.
Skiing is an outdoor sport and it has been proved that it is very beneficial for your health. You are outdoors in the fresh mountain air, you are stocking up on vitamin D and you are moving a lot. And that is not only good physically, but after the restrictions over the last few months, a stay in the mountains is also good for your mental health. So therefore we are looking forward to seeing you this winter!
Ski operation in winter 20/21
From a current perspective, there is nothing to prevent largely unrestricted skiing in winter 2020/21. We will take all necessary measures so that our guests can experience our ski area with the greatest possible safety.
A face mask is to be worn at all times, in the ski bus, in the ski depot, at the cashier’s desks and in the lift facility areas (cable cars, chairlifts, etc.).
Children up to the age of 6 do not have to wear a face mask.
As well as the more well-known face mask, as it currently stands, also multifunctional cloths, buffs, bandanas, ski masks etc. are allowed to be worn (however your mouth and nose must always be completely covered!)
A face mask suitable for winter sports is issued once with each ticket purchase.
On the slopes a face mask is not necessary.
All transportation (cable cars, chairlifts,…) will be aired as best as possible – Please ensure you air adequately during your ride (open windows, open the weather protection cover, etc.)
Disinfection possibilities are in the toilet facilities, at the ticket office area and in the ski depots.
As with all public methods of transport, a face mask must be worn and this is also the case with the cable car and chairlift. This means that the cable cars and chairlifts can be used to their full capacity (e.g. 8 people in an 8-man cable car and 6 people on a 6-man chairlift).
Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.
All lift facilities (cable cars, chairlifts,…) will be regularly disinfected.
All cable cars are public forms of transport and are subject to the same regulations.
The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.
All employees of the lift companies will be tested for Covid-19 at the beginning of the winter season or when they are hired and then will undergo daily health checks (checking temperature, checking for symptoms). If there is any suspicion, then tests will be carried out immediately and the employees are then to immediately isolate from the company/organisation.
All employees, who come into direct contact with customers, will wear a face mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).
The cable car companies each have one employee who is responsible for planning and implementing measures against Corona.
By using the Contact Tracing APP “STOP CORONA“ of the Austrian Red Cross you are helping to tackle to spread of the Corona virus – it is recommended that you use this.
You have the following possibility to order your lift pass contactless online:
- Top up a pre-existing lift pass: Top up an existing lift pass (KeyCard) online at the ticket shop using the 16-digit data carrier number on the back.
- Pick up function: Order your lift pass at the online ticket shop and select the pick up option. Use the QR code to pick up the ticket at the ticket machine (or at the cash desk).
- Have your lift pass sent by post: If you order your lift pass at the online ticket shop via postal delivery, then you will automatically receive it through the post to your address.
- Ski amadé Friends Card: Register to become part of the new my Ski amadé Friends Club and receive, besides many other benefits on holiday packages or partner company offers, a personal Friends Card, which can be used as a lift pass and can always be topped up contactless.
Information Ski schools
Appropiate reproduction of the policy paper "Health protection and Winter Tourism" - Concept of the Austrian Ski School Association
Upon entering public places people are required to keep at least one metre apart if they do not live in the same household, from other groups and between parents and other parents. In the front office area of the ski schools, suitable room separation will be implemented, (e.g. Plexiglass).
A face mask must be worn if the minimum distance of one metre cannot be upheld, e.g. for absolutely necessary assistance during snow sports lessons or for assistance after falls (to get up etc.).
Registration of the ski school guests in accordance with the data protection regulations is required.
If possible, courses should be booked online. Please inform yourself on your chosen ski schools’ website or via telephone with regards to the respective use.
In order to make the social distancing rule (1 metre distance) simpler, manageable groups will be selected and this from the very start. Groups should then be kept as they are as best as possible.
The meeting places will be chosen to be as spacious as possible. Course schedules will be planned as far as possible in advance to avoid large group gatherings.
When using cable cars, the regulations of the cable cars must be observed. Please observe the signs and loudspeaker announcements on site.
The supervision of children will be possible under special hygienic conditions. More detailed information regarding this is currently being worked out and you will be able to find it here.
Please inform yourself in advance with regards to the specific measure on the respective website of the ski schools. In any case, there will be hygienic measures fitting to the age of the children, keeping the social distance, the use of a face mask if it falls short of this, and a lot of time under supervision and moving around outside, whilst maintaining all the necessary hygienic measures.
At the children’s adventure world, toddlers are taught – this means keeping the social distance is not possible. Therefore, the snow sports instructors will wear a face mask, which is suitable for snow sports in order to be able to implement safety measures as quickly as possible.
Employees of the ski schools are trained and instructed in Corona safety measures according to uniform guidelines and regulations.
Ski schools and other related rooms, such as warming-up rooms, kindergartens and restaurants, as well as teaching aids and tools, toys etc. will be disinfected more times a day, depending upon usage.
Snow sports instructors who arrive from abroad must present a negative SARS-COV2 test to the ski school owner upon arrival. Regular SARS-COV2 testing of snow sport instructors and staff who have contact with ski school guests is planned.
What to do if I feel sick?
If you, your fellow travellers or children feel ill, please stay in your room, do not go skiing, do not come to gastronomic facilities or to snow sports lessons. Please inform your host immediately about your symptoms.
If you, fellow travellers or children suffer from corona symptoms (fever, dry cough, aching limbs, sore throat, shortness of breath or loss of sense of taste or smell), please call the Health Hotline 1450 for further clarification of the symptoms.
This page is constantly updated and expanded. Last updated September 16th 2020.
The current legal regulations apply. All information is subject to change.