Carefree Package
Everything at a glance for a relaxing and safe holiday!
We are passionate hosts with a focus on the satisfaction of our guests and appreciate modern technology and digital and smart tools. The click "BOOK NOW" offers MORE security and the latest technology when booking, many on-site services, the all-inclusive summer card, timely cancellation conditions, digital and personal support before, during and after your stay. Carefree, carefree and personally looked after - that is our claim!
Cancellation Policy
"MONEY-BACK-GUARANTEE" for your safe holiday
We guarantee a free cancellation of your booking up to 14 days before arrival and offer a "MONEY BACK GUARANTEE" in the event of your cancellation within the framework of the cancellation conditions. Applies to bookings from booking date 16th of April till 19th of November 2023.
After that we charge the following percentage cancellation fees:
- Up to 14 days before arrival: free cancellation
- From 13 days to 7 days before arrival: 70% of the total price
- From 6 days before arrival or in the event of no-show: 90% of the total price
The receipt of your cancellation request at the booking office is decisive (on Sundays and public holidays, the next working day is decisive).
We recommend to take a holiday cancellation insurance.
We guarantee a free cancellation of your booking up to 14 days before arrival as well as offer a "MONEY BACK GUARANTEE" in the event of your cancellation within the cancellation policy. Valid for bookings from November 20, 2023 to April 16, 2024.
After that we charge the following percentage cancellation fees:
- Up to 14 days before arrival: free cancellation
- From 13 days to 7 days before arrival: 70% of the total price
- From 6 days before arrival or in the event of no-show: 90% of the total price
The receipt of your cancellation request at the booking office is decisive (on Sundays and public holidays, the next working day is decisive).
We recommend to take a holiday cancellation insurance.
A free cancellation guarantee until the day of arrival is applied if one of the following cases occurs:
- At least half of the booked number of people is tested demonstrably positive before the planned start of the vacation or the officially prescribed quarantine has not yet ended at the time of arrival. The guest is obliged to send us the corresponding document as proof.
- A minor family member or persons living in the same household are tested positive before the planned start of the vacation or the officially prescribed quarantine has not yet ended at the time of arrival. The guest is obliged to send us the corresponding document as proof.
- Official closure of the booked accommodation location or border closure from or to Austria or an adjacent neighboring country.
We are increasing our regular guest discount from 3 to 5%. From the second booking of one of our holiday homes, you will receive a 5% regular guest discount off the daily rate!
- The regular guest discount is valid all year round.
- The regular guest discount only applies to direct bookings, via mail to office@schladming-appartements.at or by phone +43368722818
- The regular guest discount cannot be granted at the same time as a group discount, early booking discount, last minute discount or other special prices. Bookings as part of a package are excluded.
We recommend taking out travel cancellation insurance from Europäische Reiseversicherung.
