Our services, inclusive services & benefits
Your holiday. Our Mission.
Everything you need is here – from practical basics to special extras that make your vacation unforgettable.
Our mission. Our promise.
At Schladming Apartments, trust, fairness, and genuine service come first. We want your holiday to be uncomplicated from the very beginning – from booking to departure. You can rely on us.
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Booking directly means booking cheaply – without hidden fees.
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Personal assistance and 24/7 support on-site
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Maximum flexibility for your vacation planning.
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From the 2nd stay, we say thank you with exclusive benefits.
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Easy & secure – pay conveniently your way.
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Registered, verified, and with the highest quality standards.
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4.7 stars on Google – real experiences from satisfied guests.
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All information, services & offers accessible anytime on mobile.
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Fast, convenient, and flexible – completely without waiting times.
All inclusive services - everything included
Many services are a matter of course for us and free of charge. This is how you start your vacation relaxed: Services book conveniently via the guest app, in advance by email, or directly in the booking process.
All vacation services at a glance
Vacation at Schladming-Appartements means: arrive, relax, and enjoy.
So that you don't have to spend your valuable vacation time organizing, we offer you a wide range of services – from free train station pickup, ski pass service, yoga & fitness classes to roll and breakfast service, massages, or the VIP package for dogs.
Whether families, couples, athletes, or connoisseurs – our Guest Experience Team is available daily at the service office in Schladming, additionally reachable around the clock by phone and through the guest app. This way, you always have the choice: personal support on site or digital services anytime on your smartphone.
Our goal: Your vacation should be simple, flexible, and unforgettable.
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Through the guest app, you can book additional services such as train station pickup, breakfast service, or early check-in. You will also find current recommendations, timetables, and information about your accommodation.
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Check-in is from 3:00 PM, check-out until 10:00 AM. An early check-in from 12:00 PM is possible free of charge, and from 8:00 AM for € 20,– subject to availability. A late check-out until 5:00 PM also costs € 20,– and is dependent on occupancy.
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Yes, free Wi-Fi is available in all accommodations.
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In selected accommodations, dogs are welcome. The cost is € 15,– per day and dog. Upon request, there is a VIP dog package with a bed, bowl, treats, and toys.
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Our service office in Schladming is staffed daily from 08:00 to 17:00. Additionally, we are available 24/7 by phone. With our guest app, you also have digital access to all information and additional services at any time. Emergency numbers can be found here
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Yes, we will fill your refrigerator with groceries or drinks. The order is possible until 12:00 PM the day before via email, phone, or guest app.
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Yes. You can order fresh rolls or a complete breakfast box daily. Orders must be placed by 4:00 PM the day before, with delivery starting at 7:00 AM directly to the apartment.
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We provide cribs and high chairs free of charge. You can reserve these directly when booking, via email, or through the guest app.
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Free yoga and fitness classes are included for guests. Additionally, we offer massages and treatments in Chalets Coburg and Sun Lodge.
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Our team is happy to reserve tables for you in restaurants, organize ski lessons, massages, activities, or transfers – uncomplicated and reliable.
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Yes. You can borrow an iron and ironing board from us for a deposit.
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Yes. You can book a mid-cleaning at any time. Towel changes are available for guests free of charge. Both can be conveniently ordered through the guest app or at the service office.
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In addition to allowing dogs in many accommodations (€ 15/day/dog), we offer the VIP dog package with a dog bed, bowl, treats, and toys. This package must be booked in advance.
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Yes. The pickup from Schladming train station is free for our guests. We are happy to arrange airport transfers, rental cars, or taxis for you – with bonus card discounts.
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Yes. Upon request, a private chef can come to your apartment and prepare regional or international menus. Please book this service in advance via email or through the guest app.
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Treat yourself to a break: You can enjoy professional massages and treatments directly during your vacation.
- Sun Lodge: exclusively for our guests on-site
- Boutique Aparthotel Chalets Coburg: exclusively for Coburg guests for all guests of Schladming apartments: upon request
Booking & appointment scheduling conveniently via our guest app or by email.
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Yes. Through our ski pass service, you can purchase multi-day tickets directly at the service office or at the reception.
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Yes. With our refrigerator filling service, we will place the ordered groceries and drinks in your apartment before your arrival.